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Choosing the right plan for you depends on the specific needs and goals of your business. Here's a quick guide to help you decide:

Basic Plan: Ideal for small to medium-sized businesses looking for essential digital tools. This plan includes:

Dedicated Employee App Web app with Dashboard & Analytics Digital Check-in/Check-out Digital Key Food ordering from Restaurant/Cafe Concierge Services Guidelines Integration with existing systems Support Choose this if you need fundamental digital solutions to streamline operations and enhance customer experience.

Pro Plan: Suited for businesses seeking advanced digital capabilities. This includes everything in the Basic Plan plus:

AI Chatbot Upsells Advanced Dashboards and AI-powered Analytics Enhanced Employee App with Shift Scheduling & Swapping AI-powered Predictive Pricing Model Booking for digital services Opt for this plan if you're looking to leverage AI and advanced analytics for improved operational efficiency and revenue growth.

Business Plan: Perfect for larger businesses or those seeking to maximize opportunities and optimize management. It encompasses all features in the Pro Plan along with:

Cross-selling opportunities with neighboring businesses Advanced Inventory Optimization & Management Audio tours for nearby attractions Room Upgrades & Bids This is your go-to plan for comprehensive digital solutions that enable extensive management capabilities and enhanced guest experiences.

Consider your business size, the complexity of your operations, and your growth aspirations when choosing a plan. If you need further assistance, our team is ready to help you assess your needs and select the most suitable plan.

Our service plans are designed to be as flexible and customer-friendly as possible. Here are the key points regarding long-term commitments and cancellation policies:

Long-Term Commitment:All our service agreements are signed and applicable for a one-year period. This duration is chosen to ensure that our clients can fully benefit from the features and services offered in each plan.

Cancellation Policy:We understand that circumstances can change, and we've strived to make our cancellation policy as fair as possible. While we do not charge a specific cancellation fee, it's important to note that if you decide to cancel your plan before the one-year agreement expires, there is a condition tied to the 3 months of free usage offered under the plan. Specifically, if you cancel your plan early, you will be required to pay for the 3 months that were initially provided for free.

This policy is in place to ensure a fair agreement for both parties, considering the value provided during the free usage period.

If you have any more questions or need assistance in choosing the right plan for you, please feel free to contact us.

Each of our service plans – Basic, Pro, and Business – is tailored to meet different business needs and comes with a unique set of features. To give you a quick overview:

Basic Plan: This plan is designed for small to medium-sized businesses and includes essential features like a Dedicated Employee App, Digital Check-in/Check-out, and Food Ordering from Restaurant/Cafe, among others.

Pro Plan:Building on the Basic Plan, the Pro Plan is perfect for businesses looking to leverage advanced technology. It includes AI Chatbot, Advanced Dashboards, AI-powered Predictive Pricing Model, and more.

Business Plan:Our most comprehensive plan, the Business Plan includes everything in the Pro Plan, plus exclusive features like Cross-selling Opportunities, Advanced Inventory Optimization, and Room Upgrades & Bids, designed for larger businesses or those looking for extensive digital solutions.

For a detailed breakdown of the features included in each plan, please visit our pricing page on our website. There, you'll find in-depth information about each plan's offerings, helping you make an informed decision about which plan best suits your business needs.

Changing your service plan to better suit your evolving business needs is a straightforward process with us. Here’s what happens if you decide to upgrade or downgrade your plan:

Flexibility in Plan Changes: Whether you wish to upgrade to a plan with more features or downgrade to a simpler plan, we offer the flexibility to adjust your subscription according to your business needs.

Process for Changing Plans: When you decide to change your plan, we will simply apply this change to your subscription for the upcoming months. This means your new plan will be effective from the start of the next billing cycle following your request.

Amendment to Agreement: To formalize the change in your plan, we will make an amendment to your existing agreement. This amendment will reflect the new plan choice and any adjustments in the service offerings and pricing as applicable.

No Interruption in Service: Throughout this process, you can expect no interruption in your service. Our team will ensure a smooth transition to your new plan, allowing you to continue enjoying our services without any hassle.

Pricing Adjustments: If there are any pricing differences due to the plan change, these will be adjusted in your subsequent billing cycles. For upgrades, any additional costs will be added, while downgrades will result in a decrease in your future billing amounts.

We encourage you to reach out to our customer support team if you are considering changing your plan. They can provide personalized assistance, helping you to understand the implications of the change and ensuring that the transition meets your business requirements.

Our pricing is transparent and straightforward to ensure that you can plan your expenses effectively. Here are the key points regarding our costs and fees:

Per Room Charges: We charge a monthly fee based on the number of rooms, with rates starting as low as $4.5 per room. This fee covers the comprehensive use of our services as outlined in your chosen plan.

In-App Transaction Fees: For added transparency, we also charge a fee of $1 for each in-app transaction that exceeds $5. This fee is applied to transactions such as food orders from restaurants/cafes or other services available through our app.

No Hidden Fees: We believe in complete transparency, so there are no hidden fees or unexpected charges in our pricing structure. The costs are straightforward: the per-room monthly fee and the transaction fee for qualifying in-app purchases.

We encourage you to review our pricing page for detailed information on the different plans and associated costs. If you have any specific questions or need clarification on our pricing, our customer service team is always available to assist you.

Yes, we offer a significant discount for clients who choose to pay annually. If you opt to pay for your subscription upfront for the entire year, we provide a 15% discount on the total cost. This discount is our way of appreciating and rewarding your commitment to our services.

Here’s how it works:

When you select an annual payment option, the 15% discount is applied to the total cost of your chosen plan. This upfront payment not only offers savings but also simplifies your billing process, as you won't have to worry about monthly payments for the duration of the year.

We believe this option provides great value to our clients, allowing you to enjoy all the benefits of our service while also saving on your subscription. For more details on how to avail of this discount or to understand how it would apply to your specific plan, please visit our pricing page or contact our customer support team.

Renewing your subscription with us is designed to be a seamless and convenient process. Here's how it works:

Automatic Renewal: Unless otherwise specified, your subscription agreement is set to renew automatically. This means that if neither party (you nor our company) expresses an intention to discontinue the service, your agreement will be extended automatically for another term.

Prior Notification: Before the automatic renewal takes place, we will notify you in advance. This ensures that you are always informed about the status of your subscription and have ample time to decide whether to continue, upgrade, or cancel your services.

Opting Out: If you decide not to renew your subscription, you can simply inform us before the renewal date. We will process your request and ensure that your subscription is not renewed.

Terms and Conditions: The renewal will be under the same terms and conditions unless any changes have been agreed upon or if there are updates to our services or policies. Any changes or updates will be communicated to you in advance.

Customer Support: Our customer support team is always available to assist with any questions you may have about the renewal process or to help you make any necessary changes to your subscription.

We aim to make the renewal process as effortless as possible, ensuring that you can continue to enjoy our services without interruption.